Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from Fix Outlook troubleshooting hub responding. These troubleshooting techniques apply to Outlook 2016 and 2011 for Mac. The navigation pane, which typically displays your Inbox, Sent Items, and other folders on the left sidebar, can sometimes become corrupted. A simple reset often resolves this and allows Outlook to open correctly. Sometimes, extra tools, ‘add-ins’ in Outlook, can make things tricky. They’re like helpful accessories, but sometimes they can cause trouble.

It will help you switch between windows and see if any pop-ups need attention. If the above solutions are not working up to the mark, it simply indicates the corruption in your Outlook PST files. If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. It will assist users in fixing the corruption effortlessly. As you can see in the picture below, the new outlook is not on the list of apps for startup, but I have it installed and pinned on the taskbar.

Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Use the classic Outlook advanced diagnostics troubleshooter to create a detailed configuration report. Receive Community updates and events in your inbox every Monday morning. A lot of times, a user will click on something by accident and change their view and be unsure of how Fix Outlook troubleshooting hub to get it back.

See the folder owner or your administrator to change your permissions. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project. In many organizations, Outlook is one of the most common and core programs that are used from day to day.

Your Outlook profile holds all your account settings and data configurations. If this profile becomes corrupted, it might fail to load or cause Outlook to crash upon opening. Such corruption could result from improper shutdowns, software conflicts, or corrupted files within the profile. You’ve probably already tried to start Outlook a few times, checked your internet connection, and restarted your device. But Microsoft’s email client still won’t open, leaving you cut off from your important messages, schedule, and contacts. Microsoft regulatory releases new updates for Outlook and Windows (or macOS).

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may Fix Outlook troubleshooting hub solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.

If you’re still having problems, try resetting your Windows Firewall settings back to how they were originally. Running the /resetnavpane command removes all customizations to the navigation pane. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.